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#PAPER STUCK IN CANON PRINTER MG2520 PC#

The intake / feed-in rollers just slide around on top of the paper instead of gripping it and pulling it into the print mechanism.

The cause: a tiny spring, intended to load the paper intake rollers, is inadequately weak.

The symptom: the printer would be unable to take paper in, meaning it would sit and spin its internal rollers helplessly several times before complaining there was no paper loaded.

All components are nylon and plastic where possible, plastic is flimsy and important components like springs are small and presumably old stock - and this was ultimately the root cause of my problem. The Canon MG5750 (and printers of its ilk) are designed to a price, and that is cheap. The fix, as it turns out, is really simple!

I put up with this for a while but an attempt to print some documents evening pushed me into investigating. Soon after buying mine, the paper feed (take-up of paper from the tray into the mechanism) started to behave irregularly soon after that I ended up having to nudge each sheet of paper in to the printer, it was unable to take in paper itself. Resarch indicates it's sadly a common issue with this range of Canon printers. Unfortunately, one of the fundamental requirements of any printer - to be able to take in paper successfully - was a little lacking with this unit. Was handy at £45 (another set of genuine ink for it costs the same, go figure) but obviously I never expected it to be perfect.

#PAPER STUCK IN CANON PRINTER MG2520 PC#

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.I have a cheap Canon Pixma MG5750, a Currys PC World purchase when I needed a cheap multifunction printer fast. In this case, confirm that no paper remains. If the paper jam message appears again, a piece of paper may remain inside the machine. When reloading the paper, confirm that you're using paper compatible with the machine and load it correctly. Load the paper after correcting its curl. If there are any foreign objects, be sure to turn off the machine, unplug it from the power supply, then remove the object.

Are there any foreign objects in the rear tray?.

Are there any foreign objects around the paper output slot?.

Close the cover and reprint if necessary.

Is there any paper on the right or the left space (B) at the sides of the machine? Is there any paper under the FINE cartridge holder?Īre there any small pieces of paper inside the machine?

Make sure all the jammed paper is removed.

Hold the jammed (or curled) paper with both hands and slowly pull it out.

If paper is under the FINE cartridge holder, slide the FINE cartridge holder slowly to the right or left edge (whichever is easier to remove the paper).

Don't touch the clear film (A). If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged.

Open the paper output tray, then open the cover. Press the Stop button to cancel active print jobs, then turn off and unplug the machine. If the jammed paper tears and you can't remove it, or if the paper is stuck inside the machine, follow these steps: Section 2: You can't see the paper or can't remove it.

Reload the paper, and press the machine's Black or Color button to restart the print job.

If you can't pull the paper out, turn the machine off then back on. Hold the paper with both hands, and slowly pull it out from the rear tray or paper output slot at the front (whichever is easier). Press the Stop button to cancel active print jobs, then turn off the machine.

If you can see the jammed paper, follow these steps: Section 1: You can see the jammed paper in the paper output slot or the rear tray Section 2: You can't see the paper or can't remove it. Section 1: You can see the jammed paper in the paper output slot or the rear tray. If paper is jammed in your PIXMA printer, review the appropriate section in the article below for help.